
SMS SHORT CODE
You could conveniently request account balances (active and retiree) using our SHORTCODE service from any mobile network in Nigeria.
To Use This Service:
Use your registered mobile phone number, send an SMS to 20055.
The format is by sending CPL BAL <your PIN> <your password> to 20055. Your password is the last 4 digits of your account number.
Example: CPL BAL PEN100002000000 3456 and send to 20055
This service is available on MTN, GLO, AIRTEL and ETISALAT networks. Please note that network charges will apply.

ALERTS
This service sends SMS and e-mail notification alerts to customers (RSA holders only) of remittances received into their accounts or Benefit payments made out of related accounts.
To enjoy this service, you must have an active, valid and registered mobile phone number and e-mail address on our database.