Recapture Exercise Frequently Asked Questions

Home / Recapture Exercise Frequently Asked Questions

Why do I have to be recaptured?

There is a mandate from the National Pension Commission to create and maintain a comprehensive, accurate and reliable database. Hence, it is compulsory for all RSA holders and retirees.

What do I require to be recaptured?

Your RSA PIN, BVN, NIN and a list of additional documents depending on your sector of employment which can be found on our website

What if I do not know my PIN?

  1. You are required to bring all your additional documents, our staff will use your information to ascertain your PIN

Why do I need my BVN and NIN?

The mandate has emanated from PENCOM in collaboration with NIBBS and NIMC. It is to ensure that your records are correctly stored in our database and your funds are appropriated.

What if I do not have NIN?

You are required to have your NIN. However, you may come in with your BVN and all the other additional documents.

Where are you offices located? Or where can I do the recapture exercise?

You may walk in to any of our offices located near you. Our addresses can be found on our website;

Is there a deadline?

Yes, you are to be recaptured on or before 31st January 2019. It is advisable to come in earlier.

Is it for everyone including retiree/ I am already retired and receiving my monthly pension, do I need to recapture?

Yes, the recapture exercise is for all holders of accounts in CrusaderSterling Pensions including RSA, AVC, and Retiree Account

I am currently outside the country/unable to come into your office, how can I do my recapture?

A web version is available to contributors that are unable to walk in to any of our offices, please click here

I no longer actively use my pensions account because I left regular employment and now run my own business.

  1. The exercise is for everyone that has an account with us. You are required to have your records up to date (Also we run micro pensions for private/small businesses)

Is the exercise an all-day activity, I cannot leave my place of work?

    1. Our staff are available to come into your office. Schedule an appointment with us by mailing


    The exercise lasts for about 20mins.




Kenneth Ezugwu

My account officer communicates with me regularly through emails and so far it has been an effective means for me. CrusaderSterling Pensions maintains good relationship… Read more »

Odukoya Olusoji Olumide

Institute Of Chartered Accountants of Nigeria (ICAN)
How I wish another bulk payment of 25% could be made and the monthly pensions reduced further. I wish the company the best in its future endeavours and have no hesitation recommending the company to prospective pensioners. You need to PORT to CrusaderSteerling.

Prof. Alaba Isaac Olugboyega

University of Lagos
CrusaderSterling Pensions limited pays my monthly pensions regularly between the 19th and 21st of every month. Also, my statement of account is sent on request promptly. I also appreciate the annual retiree forums which are held annually to enhance interaction.

Aina Omotayo Aremu

Aina Omotayo Aremu

Investment Department
Proud to be one of the pioneer staff in the organization. I joined at the commencement of business with my first engagement in the Internal Control and Audit.
It has so far been a worthwhile experience through to my present engagement in the Investment Management at the Research Desk.

Ndikanwu Chibuzor

Compliance Department
My Career with CrusaderSterling Pensions has availed me the opportunity to learn a lot about the Pensions and Financial industry; I have also been presented with an opportunity to develop myself through constant learning and development programs.

Alade Olubunmi

Marketing Department
CrusaderSterling Pensions is Professional in their business dealings and have good corporate governance and values. It is a place where Staff are encouraged to take up responsibilities and take ownership of the business in a bid to grow with the Company.

Adebayo Fagbola

Internal Control Department
My Career with CrusaderSterling Pensions Limited began on the 16th of March, 2015. Having previously worked within the pensions industry for eighteen months, I felt it was time to further develop myself with an industry leader; CrusaderSterling Pensions Limited was my first choice.

Adeoye Adewale

Contributions Department
I am fortunate to be one on the pioneering staff of CrusaderSterling Pensions Limited. The atmosphere and environment here was far above my expectations. Aside from learning new skills and developing myself; members of my team are very kind and friendly with a positive mentality.